Individual number

Your Timepiece individual number can be found on the certificate on Authenticity & Guarantee. The individual number can take two different formats :

Example 1 : 18/1164RD21
Example 2 : 7424CP

Should you need further informations, your favorite Boutique will be delighted to assist you.

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Roger Dubuis commitment to accessibility

To facilitate the use for people with disabilities, Roger Dubuis implements accessibility features to improve navigation for screen reader users, keyboard navigation and text‑only browsers. Thus all users can access our content without difficulty. This fits into the group’s general policy in favor of diversity.

Features available on www.rogerdubuis.com
The main logo
On every page, a single click on the Roger Dubuis logo leads back to the home page of the www.rogerdubuis.com website.

Main menu
The main menu is a mouse-over menu which can be controlled by the mouse, the keyboard or with the fingers on a touch screen. The main menu lets you access the headings and main pages of the www.rogerdubuis.com website.

Page footer menu
At the bottom of the page, the footer menu lets you access all headings and sub-headings of the site and additional pages such as the contact page, the Legal Notice page, the site map, etc.

Site map
On every page of the site, a site map can be accessed by a link in the page footer menu. This site map gives you an overview of the tree structure of the www.rogerdubuis.com website and links you directly to the page or heading of your choice.

Functionalities offered by your browser
As well as the aids made available directly on the www.rogerdubuis.com website, the site has been designed so as to allow your browser to make the most of its own functionalities.

Increasing character size
It is not always easy to read text on the screen. A default size is defined for each text on the www.rogerdubuis.com website, but you have the possibility of increasing the size of the characters.

Keyboard navigation
The www.rogerdubuis.com website has been designed so as to all keyboard navigation on all pages. In most cases, the Tab key is all you need to sequence through the clickable elements in the page. And if you want to work backwards through the sequence you can use the key combination Shift + Tab.

Printing
Keyboard users can print any page of the site by going to the desired page and then pressing Ctrl + P on Windows (or Cmd + P if you use Mac OS).

PDF Documents
The www.rogerdubuis.com website offers PDF documents for download. To view these documents you need the Adobe Reader software, which can be downloaded for free here: http://get.adobe.com/reader/

If you need an accessible version of a download document, please submit us a request with a means of contact below.

Videos
The www.rogerdubuis.com website offers a certain number of videos. A special effort has been made to make these videos accessible to as many people as possible.

Subtitles
Each video is accompanied by synchronized sub-titles. These subtitles can be freely activated or disabled with a button placed directly in the video player.
The subtitles allow deaf and hard of hearing, or people who cannot hear the sound (because of lack of speakers or a noisy environment, etc.) to access the sound information on the video all the same. In addition, they are often useful for persons whose mother tongue is not english, who will be very pleased to have the sound and a textual accompaniment for better understanding.

Conformity of the www.rogerdubuis.com website with WCAG 2.0
Throughout the stages of design, creation and updating of the www.rogerdubuis.com website, the owner of www.rogerdubuis.com has taken care to comply with good accessibility practices by the W3C in the Web Content Accessibility Guidelines (WCAG 2.0).

Apart from the following points, the www.rogerdubuis.com website complies with accessibility level A of the WCAG 2.0:
– The addition of synchronized subtitles for certain videos
– Navigation optimization for the product titles on each category page
– to complete…

The owner of www.rogerdubuis.com continues to improve the accessibility of its digital communication platforms. Nevertheless, if you come across a problem when navigating or accessing certain content on www.rogerdubuis.com, feel free to contact us giving as much detail as possible about your situation and the problem encountered, so that we can find a solution together.

Tools and technologies support used to check accessibility
– IE9 – 11
– Firefox V.47
– Chrome V.52
– Lecteur d’écran Jaws V.17
– Lecteur d’écran NVDA 2015
– Tanaguru V.3.1

Despite all the attention that we were able to bring the user experience of our website, if you encounter difficulties in using it, thank you to contact us by using the contact means listed below.

Action plan of Accessibility
We decided to implement a continuous improvement plan for accessibility. Below are presented accessibility pitfalls that have not yet been fixed:
– The addition of synchronized subtitles for certain videos
– Navigation optimization for the product titles on each category page
– Optimize the title of content hierarchy ;
– Optimize link groups in the navigation menu ;
– Add skip links ;

The owner of www.rogerdubuis.com is clearly doing its best to become WCAG 2.0 Level AA compliant through ongoing updates to the site.

Contact us
Contact us using the online form
To contact us by the online form, simply go to the contact page and fill in the form which corresponds to your request.

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