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Your Guarantee Extension

Sales
guarantee

Roger Dubuis calibers are highly sophisticated mechanisms that have been crafted with absolute care and attention. We guarantee your timepiece against any technical compliance flaw as well as any defect resulting from the materials used, for a 24 month period from the date of purchase.

Repair
guarantee

All timepieces repaired in our Roger Dubuis autorized network beneficiate from a 12 month repair guarantee on the performed service.

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  • 4 Submission

Activate sales or repair guarantee extension

Roger Dubuis is committed to guarantee any timepiece purchased at a Roger Dubuis boutique or at an authorized retailer for 12 additional months upon registration. It also applies to any invoiced complete service performed under estimate.

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Individual number

Your Timepiece individual number can be found on the certificate on Authenticity & Guarantee. The individual number can take two different formats :

Example 1 : 18/1164RD21
Example 2 : 7424CP

Should you need further informations, your favorite Boutique will be delighted to assist you.

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Materials

Complication

Color

About Complication

An automatic timepiece is a mechanical watch set with either an oscillating mass or a micro-rotor which, thanks to the natural wrist movement winds itself mechanically. Therefore, if worn everyday, the timepiece doesn’t need hand winding. 

A manual timepiece is a mechanical watch that needs to be hand-wound to function. The several mouvements have a “power reserve” that determine the length of time the watch is able to function with its full wound capacity. Especially appreciated from specialist of “Haute Horlogerie”.

A tourbillon is an addition to the mechanics of a watch escapement. In a tourbillon the escapement and balance wheel are mounted in a rotating cage, in order to negate the effects of gravity when the timepiece (thus the escapement) is stuck in a certain position. 

A masterpiece from Roger Dubuis. The achievement of 7 years of research and 40 people included in the production process of the watch. A timepiece working with 4 balance sprung and 5 differentials, for an ultimate precision. A watchmaking achievement that looks for the untouched territories of mechanical accuracy. 

The minute repeater is a timepiece that once mechanically pushed, rings the hours, quarters and minutes of the watch. It is an historic complication that is known for the mechanical achievement of making a mechanical timepiece ring. 

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touch

We'd love to hear from you

Wherever your are, our dedicated conciergerie team is ready to speak with you, for any questions or for personalized advice.

Roger Dubuis Manufacture

Every Roger Dubuis timepiece is built by hands at the manufacture and headquarters in Geneva, Switzerland. You can reach us there, Monday to Friday 09:00 AM - 5:00 PM, for brochure request, visits, model and general queries.

Manufacture Roger Dubuis
Rue André-De-Garrini 2,
1217 Meyrin,
Genève, Suisse

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We may send you this information using e-mail, text, telephone or post. We may also use your information to deliver personalised messages or advertising on social media or other digital platforms. You can ask us to stop marketing at any time. For further information about how we use your  personal information, please see our Privacy Policy.