In exactly the same way as a luxury car , regular care is needed to combat the wear & tear on certain movement parts as well as the natural ageing of lubricants and gaskets. The frequency of maintenance service naturally varies depending on the conditions of use to which the watch is subjected.
That is why we invite you to contact your Boutique to determine the actions required to maintain your timepiece in working order.
Complete service
Our complete service starts with the pick-up of your timepiece, at the time that you would have arranged with our Dubai boutique.
Once in our closest authorized service center, your Roger Dubuis timepiece will go through a full overhaul which will lasts several hours and days according to the complexity of the movement. During this process the movement is completely dismantled, all the movement parts are cleaned, oiled and lubricated where necessary. Movement and external parts subject to wear or damaged are replaced. The movement itself is carefully checked and tested: the working control, the amplitude and the setting control are checked and adjusted to meet the strict tolerances and specifications of our Maison. After this meticulous overhaul, your Roger Dubuis will be almost as good as new since even the case and the buckle will be polished and refreshed to restore their original brilliance.
Our service will be complete as we return your timepiece, at the day and time that best suits you.
WHITE GLOVES DELIVERY SERVICE
Hyper Horology requires high levels of craftmanship and personalized care.
But Roger Dubuis’ devotion goes beyond our masterpieces, and we dedicate the highest attention to their lucky owners as well.
To all members of our tribe living in the UAE, our Maison is glad to offer an exclusive White Gloves pick-up & delivery service. When time comes for the regular maintenance of your timepiece, please contact our Dubai boutique. With no extra charge, we will arrange the pick-up of your Roger Dubuis, at the day and time that best suits you.
Dubaimall.boutique@rogerdubuis.com
Tel. +971 4 3308228
Roger Dubuis Boutique – Dubai Mall
The Dubai Mall, Ground Floor – near the Grand Atrium
Dubai, UAE
First step : Diagnosis & dismantling
- Functional diagnosis
- Removal of the movement from the case
- Complete dismantling of the movement
- Cleaning of all movement parts
- Complete dismantling of the case
Second step : Assembly & settings
- Replacement of components (if needed)
- Lubrication of all parts
- Reassembly of the movement
- Adjusting and checking of the working functions
Third step : Care of the case, buckle & bracelet
- Cleaning of the case and bracelet/buckle
- Polishing of the case and bracelet/buckle
- Replacement of the gaskets
- Reassembly of the case
Fourth step : Casing & checks
- Hands and dial positioning
- Casing up the movement
- Checking the water resistance
- Checking on the accuracy and amplitude (0h/24h)
- Rate measurement of the timepiece
- Checking all the functions
- Checking the power reserve
- Final aesthetical check
Recommended public prices
Recommended retail prices in Swiss Francs tax excluded.
Complete service
Quartz: 650 CHF
Simple: 970 CHF
Small complications: 1620 CHF
Complication: 3130 CHF
High complications: On estimate
Water resistancy Renewal
All models: 215 CHF
Polishing
All models: 485 CHF
Authencity certificate
All models: 160 CHF
AT YOUR SERVICE
Our concierge is available to answer any questions or provide personalized advice
