In exactly the same way as a luxury car , regular care is needed to combat the wear & tear on certain movement parts as well as the natural ageing of lubricants and gaskets. The frequency of maintenance service naturally varies depending on the conditions of use to which the watch is subjected.

That is why we invite you to contact your Boutique to determine the actions required to maintain your timepiece in working order.

Complete service

Our complete service starts with the pick-up of your timepiece, at the time that you would have arranged with our Dubai boutique.

Once in our closest authorized service center, your Roger Dubuis timepiece will go through a full overhaul which will lasts several hours and days according to the complexity of the movement. During this process the movement is completely dismantled, all the movement parts are cleaned, oiled and lubricated where necessary. Movement and external parts subject to wear or damaged are replaced. The movement itself is carefully checked and tested: the working control, the amplitude and the setting control are checked and adjusted to meet the strict tolerances and specifications of our Maison. After this meticulous overhaul, your Roger Dubuis will be almost as good as new since even the case and the buckle will be polished and refreshed to restore their original brilliance.

Our service will be complete as we return your timepiece, at the day and time that best suits you.

WHITE GLOVES DELIVERY SERVICE

Hyper Horology requires high levels of craftmanship and personalized care.

But Roger Dubuis’ devotion goes beyond our masterpieces, and we dedicate the highest attention to their lucky owners as well.

To all members of our tribe living in the UAE, our Maison is glad to offer an exclusive White Gloves pick-up & delivery service. When time comes for the regular maintenance of your timepiece, please contact our Dubai boutique. With no extra charge, we will arrange the pick-up of your Roger Dubuis, at the day and time that best suits you.


Dubaimall.boutique@rogerdubuis.com 

Tel. +971 4 3308228

Roger Dubuis Boutique – Dubai Mall

The Dubai Mall, Ground Floor – near the Grand Atrium

Dubai, UAE

First step : Diagnosis & dismantling

  • Functional diagnosis
  • Removal of the movement from the case
  • Complete dismantling of the movement
  • Cleaning of all movement parts
  • Complete dismantling of the case

Second step : Assembly & settings

  • Replacement of components (if needed)
  • Lubrication of all parts
  • Reassembly of the movement
  • Adjusting and checking of the working functions

Third step : Care of the case, buckle & bracelet

  • Cleaning of the case and bracelet/buckle
  • Polishing of the case and bracelet/buckle
  • Replacement of the gaskets
  • Reassembly of the case

Fourth step : Casing & checks

  • Hands and dial positioning
  • Casing up the movement
  • Checking the water resistance
  • Checking on the accuracy and amplitude (0h/24h)
  • Rate measurement of the timepiece
  • Checking all the functions
  • Checking the power reserve
  • Final aesthetical check

Recommended public prices

Recommended retail prices in Swiss Francs tax excluded.


Complete service

Quartz: 650 CHF

Simple: 970 CHF

Small complications: 1620 CHF

Complication: 3130 CHF

High complications: On estimate

Water resistancy Renewal

All models: 215 CHF

Polishing

All models: 485 CHF

Authencity certificate

All models: 160 CHF

AT YOUR SERVICE

Our concierge is available to answer any questions or provide personalized advice